Housing

Consultancy

Several of our housing team have performed consultancy in relation to a wide range of issues, including:

  • Detailed policy and procedure reviews
  • Tenancy agreements reviews/redrafts
  • How to handle complaints
  • How to prepare for complaints hearings or third stage complaints
  • Preparing for inspection
  • Resident training and attendance at Resident involvement panels
  • How to handle vexatious complainants