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Tenancy Deposit Claims

BUSINESS OBJECTIVES ACHIEVED

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Since the 6th April 2007 landlords who take tenancy deposits in relation to an Assured Shorthold Tenancy ("AST") have to protect them in one of the Government approved schemes and must provide the tenant with 'Prescribed Information' about the deposit scheme.

Landlords must ensure that the prescribed information is fully completed and that the requirements of the deposit protection scheme have been complied with.

Landlords must comply with these requirements within 30 days of receiving the deposit.

Landlords should be aware that failing to comply with deposit protection rules can have serious consequences:

  • The landlord may be prevented from recovering possession of their property by giving a Section 21 Housing Act 1988 notice seeking possession
  • If landlords fail to serve the prescribed information they cannot serve a Section 21 Housing Act 1988 notice seeking possession until the prescribed information has been provided to the tenant.
  • Landlords who fail to protect deposits and provide the prescribed information to their tenants on time can be ordered to pay compensation to their tenants and refund deposits. Landlords may also be liable to pay their tenant's costs of bringing the claim.

If you are a tenant and have not had your deposit either protected or returned, we may be able assist you in recovering the deposit and claiming compensation on your behalf.

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Call0800 689 0831

CallRequest a call back

EmailSend us an email

Contacting Us

Monday to Friday: 09:00 to 17:00
Saturday and Sunday: Closed