How to report medical negligence

There are different rules for reporting medical negligence depending on whether you received treatment on the NHS or in the private sectors.

How to report medical negligence to the NHS

If you think you or a relative has suffered medical negligence at an NHS institution then you can complain to the NHS, but this is not compulsory. It can, however, be helpful as it may give you more information about what happened. Unfortunately, knowing who to complain too is not always straight forward. It is possible to complain to the NHS service provider directly (i.e GP, dental surgery, or hospital) You can also contact your clinical commissioning group (CCG) regarding secondary care, which includes hospitals, mental health services, out-of-hours services, NHS 111 and community services - district nursing, for example.

If you do not wish to go down the NHS complaints procedure, then you can take legal advice from a qualified medical negligence solicitor and they can begin your claim.

If you feel that your complaint has not been resolved by the NHS, you can complain to the Parliamentary and Health Service Ombudsman. For more information on how to complain to the NHS click here.

How to report medical negligence when you have received private care

When it comes to reporting medical negligence in private care there is no formal procedure. Private Doctors, such as GPs, will have insurance against such mistakes. Unfortunately that is not true of all medical staff in the private sector and particular caution should be applied for example when chosing a plastic surgeon to check that they are insured. A private hospital or care home will also have their own complaints procedure. Usually, in a medical negligence case against a private healthcare professional the individual practitioner will be named as the defendant. If they are an employee of a private hospital or care home, it will be the name of the hospital or care home who will be the defendant.

Whether you have received either public or private care, do not delay in seeking legal advice. There are strict time limits for bringing a claim to Court.


Get in touch

Get in touch to see how our experts could help you.

0800 037 4625

19 Oct 2017

Clinical Negligence


Forbes Solicitors celebrates 44 Legal 500 Recommendations

Forbes Solicitors is celebrating after receiving 44 recommendations for its lawyers and services in the 2017…

Read the article

Outstanding service, impressive results. Highly approachable, and given practical clear advice. I would recommend Forbes to anyone who requires legal advice

Mr Vincent Corleone

More clients

Having been recommended to Forbes Solicitors due to their experience in Clinical Negligence claims, I soon realised that I had been given good advice.

Paul Johnston

More clients

Very Grateful for the expert advice my son and I received throughout his clinical negligence case.

More clients

"Friendly, thorough, took time to explain difficult issues. Felt confident with her advice and approach. Handled very professionally and achieved a good result. Would recommend."

More clients

"Leonie was clear, approachable, accessible and thorough in her approach to my case. It involved some complicated issues and I am very satisfied with the result. It has helped me to move on"

More clients

"Thanks for making a difficult process a little easier. Leonie showed empathy, knowledge and understanding, and left no stone unturned. Thank you"

More clients

"Friendly, thorough, took time to explain difficult issues. Felt confident with her advice and approach. Handled very professionally and achieved a good result. Would recommend."

Carl Burdon

More clients

We couldn't have wished for a better team to have helped us through this extremely difficult time.

Carol & Colin Harrison

More clients

Thank you so much for the persistent and diligent effort which you made in bringing a successful conclusion to the sad case of the clinical negligence of my late husband Stan.

Margaret Fuller

More clients

I found Leonie approachable and she dealt with sensitive maters with tact and empathy and explained difficult issues well.

Susan Horsfield

More clients

Very happy & delighted with the end result, a big thank you to Leonie

Christine Sullivan

More clients

Leonie Millard is a brilliant solicitor who is always ready to help and go the extra mile

Andrew Clarkson

More clients

Make an enquiry