Faulty Product Claims

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John Bennett - Play video

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We rely on traders and manufacturers to make requisite checks on products before we purchase them to ensure they are safe for use by the public. Sometimes, however, this doesn't happen and products reach us that are dangerous. If you or a loved one has suffered injury or illness due to a defective product, contact the expert team of personal injury solicitors at Forbes today to make a claim for compensation.

What do we mean by faulty products?

"Faulty products" is a term that could cover a number of possible things. A few examples could include:

  • A chair which breaks under the weight of a person.
  • Electrical equipment that catches fire.
  • Shelving which doesn't properly support weight and collapses.
  • Glass bottles which shatter in your hand.
  • Defective vehicle that causes a road accident.

If a product does not perform the way it is supposed to and, as a result, causes injury or illness to you or a loved one, you may have a claim for compensation against the manufacturer who produced the item, or the trader who sold it to you.

What can I do?

There are strict time limits that dictate when you can make a faulty product accident claim by, so if you or someone you love has suffered as a result of a defective item, contact the expert team of solicitors at Forbes today to get the ball rolling on your claim.

All of our initial advice is free of charge, with no obligation to go ahead. We even operate on a no win, no fee basis so that there's no financial risk to you should your claim be unsuccessful.

To begin your faulty product accident claim, or to take advantage of a free consultation, please call 0800 689 0973, or contact us by email today.

We also have expert solicitors at each of our offices based in Accrington, Blackburn, Chorley and Preston who are ready to help you.

For more information please visit Personal Injury Claims

13 Oct 2018

Personal Injury


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All the way through my claim I have had matters thoroughly explained. Leonie Millard was most helpful and helped me considerably understand anything that needed to be dealt with.

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I have found all the staff and the solicitors that I have seen have been very kind, thoughtful and very helpful. I cannot praise them enough and I would not go to anyone else at all.


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Easy, regular and relevant communications both written and orally.


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The entire process from my claim being taken was dealt with in a highly professional and more importantly timely manner.

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I have used Forbes when pursuing a claim for a friend, along with every other legal matter I have been involved in, both personally and professionally. I cannot rate Forbes highly enough.

Paul Easen
Cunningham Lindsey

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My Solicitor always returned my calls promptly and set my mind at rest about all of my concerns. Thank you!

Catherine Costa

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I was extremely happy with David Mayor. Absolutely excellent in every way. Thank you.

Jean Roscoe

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Very satisfied with everything. Very helpful would recommend you to my friends.

Janet Ragen

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Robin Bower and his secretary were very easy to talk to and always friendly.

Julie Shepherd

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John was fantastic through the whole process giving clear, sound advice.

Jamie Agnew

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I was very pleased with the outcome and would recommend Forbes Solicitors to anyone in the future.

John Wilson

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The legal process can be difficult, complicated and very testing. I was involved in a contested claim against 2 Defendants and Leonie helped me through every step of the way through to trial.

Shaun McManus

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I am happy with the way things progressed, the service was professional, quick, and my solicitor Leonie Millard was very approachable and explained things well.

Oliver Nowell

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I approached John Myles when I was at rock bottom and felt that I had exhausted every possibility of proving my case.

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The service I received far exceeded my expectations.

Yasmin Qureshi

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As a person who is unaware of the law, I never felt at anytime overwhelmed, as your dealings with me were clear and professional. This has been very much appreciated.

Janet Stanney

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"I was very happy with the service provided by Forbes, the Solicitors always kept me informed and they were very prompt and practical."

Paula Consiglilo

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"Really happy with the service provided, thank you!"

Christopher Mason

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Very happy & delighted with the end result, a big thank you to Leonie

Christine Sullivan

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Leonie Millard is a brilliant solicitor who is always ready to help and go the extra mile

Andrew Clarkson

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