Issuing a County Court Claim

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What happens if the debtor still hasn't paid?

Should payment not be received from the debtor after the initial stage, we will take your instructions as to whether you wish to commence with County Court action.

Our debt collection team issues County Court Claims online in the County Court Business Centre. This has many advantages for you, as the Court fees are up to 18% less than the traditional method of issuing County Court claims. Taking this step to issue online means that you are not paying any more than is necessary for our legal services. Additionally, the claim is progressed faster with the Notice of Issue being sent the next working day. This means that it is a quicker and more efficient way of recovering your money.

The claim will be for the following:

  • Invoice amount
  • Interest (plus compensation, if the claim is in the course of business)
  • Court Fee
  • Specified solicitor's costs – these are fixed by statute and there is a limit on the amount that we can claim for, but it will go some way to covering our costs.

Once issued, the debtor will then have 14 days from the date of issue in which to respond to the claim. The debtor may respond by doing one of the following:

  • Acknowledging the claim – the debtor will then have an additional 14 days to respond to the claim
  • Filing an admission – the debtor will then have to provide proposals for payment which you can accept or reject. The judge will then make a decision as to what is reasonable.
  • Filing a part admission – the debtor will make an offer for payment, if you accept this then a judgment will be made for that sum. However, if you reject the offer then the claim will proceed as a defended claim
  • Filing a defence – the claim will then proceed as a defended claim

Alternatively, the debtor may not respond to the claim. If the debtor fails to respond within 14 days or provides an acknowledgment, but fails to respond within the further 14-day allocation, then our debt recovery team will make an application for default judgment on your behalf. Once we have received this judgment for you, we can take your instructions as to what enforcement action you wish to take.

If you would like to speak to our highly qualified debt recovery team then contact us on 0800 689 4176 or email us on

Forbes Collect - debt recovery made easy

28 Mar 2019

Forbes Collect


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