The Retail team based in Leeds and Manchester acts for major retail organisations on a national basis with a particular emphasis on their claims operations.

We understand the needs of the Retail Sector, we are passionate about your business and deliver a service tailored to your commercial needs. Existing clients include two national supermarket chains as well as the UK's largest fashion retail group.

The claims portfolio of major retailers, in today's market, is vast and our experience reflects that diversity. From liability to the general public arising from occupation of premises, defective products, pharmaceutical operations and motor claims, right through to claims by employees in both retail and distribution involving simple accidents, manual handling, stress at work and occupational disease, Forbes have the in depth experience and expertise to minimise your risk and outlay.

Our claims handling philosophy is based on your priorities and is built around a proactive approach to minimise your outlay on both damages and own and opponent's costs. Our overall aim will be to provide the best outcome for the client, in the most cost effective manner, utilising the available Protocols and Civil Procedures Rules to best advantage at all times whilst maintaining the crucial balance with customer care. All claims will have a clear strategy to achieve this aim, and will be dealt with in a proactive manner.

Additional Services for Retail Clients

Increasing regulation has placed retail organisations under greater scrutiny by government bodies. These bodies are aggressively pursuing those suspected of regulatory breaches. The Regulatory Team at Forbes draws together specialists from a number of departments who understand the financial and reputational damage a regulatory investigation can bring. With over 50 years experience of handling regulatory law cases involving bodies such as Health & Safety Executive; Food standards agency, DTI; Environment Agency, HM Customs & Excise and the Border Agency Forbes Solicitors has the widest possible experience.

The Regulatory Solicitors at Forbes can call upon over 60 people who solely handle criminal cases within the firm including Higher Court Advocates and Police Station Representatives. In addition to investigations by regulatory bodies Forbes Solicitors also has a dedicated department dealing with Business Crime which can advise in respect of investigations and proceedings by the police or tax authorities.

For further information please contact Siobhan Hardy, Leeds or Chris Booth, Manchester.

Personal Injury Awards 2018 Winner - Defendant Team of the Year

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0800 689 0831

05 Apr 2016



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