Defective Products Compensation Claims

A faulty and defective product refers to a product that has been manufactured or supplied with a defect that makes it unsafe for its intended use.

More about Defective Products Compensation Claims

A "Faulty and Defective Product Compensation Claim" can be made against the manufacturer, supplier or retailer of the product, and the compensation can be awarded for any injury or damage caused by the defective product.

We rely on traders and manufacturers to make requisite checks on products before we purchase them to ensure they are safe for use by the public. Sometimes, however, this doesn't happen and products reach us that are dangerous. If you or a loved one has suffered injury or illness due to a defective product, contact the expert team of personal injury solicitors at Forbes today to make a claim for compensation.

What do we mean by faulty products?

What do we mean by faulty products?

"Faulty products" is a term that could cover a number of possible things. A few examples could include:

  • A chair which breaks under the weight of a person.

  • Electrical equipment that catches fire.

  • Shelving which doesn't properly support weight and collapses.

  • Glass bottles which shatter in your hand.

  • Defective vehicle that causes a road accident.

If a product does not perform the way it is supposed to and, as a result, causes injury or illness to you or a loved one, you may have a claim for compensation against the manufacturer who produced the item, or the trader who sold it to you.

What can I do?

What can I do?

There are strict time limits that dictate when you can make a faulty product accident claim by, so if you or someone you love has suffered as a result of a defective item, contact the expert team of solicitors at Forbes today to get the ball rolling on your claim.

All of our initial advice is free of charge, with no obligation to go ahead. We even operate on a no win, no fee basis so that there's no financial risk to you should your claim be unsuccessful.

Case Study

Case Study

The Claimant was a member of a gym.  During their session in the sauna, they sat on a wooden bench situated just outside the sauna, which collapsed in the middle causing them to fall through, landing heavily on the floor sustaining injury to their right arm, neck and lower back.

The accident was reported to the Manager of the gym and investigations revealed that the wood of the bench was rotten in the middle.

It was the Claimant’s case that the gym had failed to regularly inspect the benches and had permitted members to use the bench when they knew or ought to have known that it was unsafe or dangerous for them to do so by reason of the fact that the bench was eroded and rotten. Investigations revealed that there was no regular inspection record, and no maintenance records were available for inspection.

The Claim was intimated in the MOJ Portal, and the Insurers admitted liability.

A medical report was obtained, and a stage 2 settlement pack was prepared.  An offer of £3,580 was made, which the Claimant subsequently accepted.

The Claim was settled in under 4 months from the date of instruction.

From the first encounter with Lisa I knew that I had made the right choice to appoint Forbes as my Legal representation. Lisa made me feel at ease and gave me the confidence that the process of the claim would be handled in an efficient and professional manner. Lisas communication throughout the whole claim was first class, from replying to emails in a timely manner and answering my calls when required. The whole process from start to finish was managed superbly, I would highly recommend using Lisa Atkinson, Associate, Personal Injury at Forbes Solicitors. Thank you very much!!

Chris Bedford

Our dedicated Personal Injury team

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Partner, Personal Injury

John Bennett

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Partner, Clinical Negligence

Leonie Millard

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Partner, Personal Injury

Robin Bower

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