Data Protection

Our Data Protection and UK GDPR team advises on all aspects of the UK General Data Protection Regulation (UK GDPR), data protection compliance, Freedom of Information Act (FOIA) and delivers dynamic and practical advice to clients across a wide variety of sectors including education, housing, healthcare, charities, retail and technology & digital.

More about Data Protection

Ensuring that your organisation and staff understand the duties and obligations of those with responsibility for this data is an essential part of any successful business setting.

Our data protection team advises on all aspects of the data protection legislation, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. In addition, the team provides advice relating to data protection compliance, Freedom of Information Act (FOIA), Data Subject Access Requests (DSARs), and delivers dynamic and practical advice to clients across a wide variety of sectors.

Advice tailored to you

We provide data protection services in the following areas:

Our expertise includes:

Our expertise includes:

  • Assessing current UK GDPR compliance and devising an action plan for implementation of various aspects of the data protection legislation, including the adoption of appropriate policies and procedures and dealing with freedom of information and other information requests

  • Providing bespoke training to organisations regarding compliance with the UK GDPR and other data protection legislation

  • Assisting with and handling DSARs including technical application of exemptions and redactions

  • Assisting with breaches of data security, including liaising with the ICO in respect of data breach reports and complaints made to it by individuals who allege misuse of their personal data

  • Assisting with and handling requests made to public authorities under the Freedom of Information Act 2000

  • Drafting and advising on contractual agreements for the provision of data processing and data sharing

  • Advising on contractual clauses in commercial agreements to ensure the relevant data protection clauses are included

  • Drafting and providing advice in relation to Data Protection Impact Assessments, Legitimate Interest Assessments and Records of Processing Activities

  • Conducting data protection and freedom of information audit

  • Providing advice and support with regards to sending and receiving marketing communications

  • As Data Protection and UK GDPR often ties in with Information Technology policies and agreements, we also offer a range of other services for your business. Click here to see our IT services

  • Advising on the use of Artificial Intelligence (AI), including UK GDPR compliance, AI governance and the development of appropriate AI policies and procedures.

Data Protection retainers

Data Protection retainers

Our data protection team offers practical and competitive support packages to provide specialist advice to your existing Data Protection Officer and/or organisation via the following offers:

  • DPO Support retainer; or

  • Fully outsourced DPO retainer

For one fixed price which can be paid monthly, quarterly, or annually, your organisation will receive dedicated support and advice whenever needed, to provide assurance that your organisation is meeting its compliance requirements. The range of services offered differ depending on retainer type, however, the data protection team provides the following services as standard across both products:

  • Review of existing data protection policies and procedures

  • Responsive telephone and email advice

  • Advice relating to Data Processing Agreements

  • Advice relating to DPIAs

  • Advice relating to personal data breaches

  • Advice relating to DSARs

  • Advice relating to investigations by the ICO

  • Regular updates on changes to the law.

Quotations are provided based around the specific needs of the organisation and considering factors such as the size of the organisation and the amount of personal data held within it.

For further information about the retainer packages offered by our data protection team and/or to obtain a quote for ad hoc advice and support, please contact our data protection team via our online Contact Form.

Data Protection FAQs

Do we need a DPO?

The UK GDPR requires an organisation to appoint a DPO if it is a public authority, carries regular and systematic monitoring of individuals on a large scale or if it processes special categories of personal data on a large scale. However, you can decide to appoint a DPO in order to assist in your organisation's ability to comply with the UK GDPR even if you are not legally obliged to do so.

What documents do we need to be UK GDPR compliant?

The UK GDPR places an emphasis on an organisation's accountability for how it uses personal information. This means that you will need to demonstrate that you are UK GDPR compliant by ensuring a culture of data protection throughout your organisation. This includes having appropriate measures and records in place to demonstrate your compliance. This may include a data protection policy, data breach policy and procedure, subject access policy and procedure, data retention policy, record of processing activity, privacy notices and contractual arrangements with suppliers to ensure UK GDPR compliance. More or less documentation may be required depending on the nature of your organisation.

Do we need to keep a record of processing activity?

Most organisations are required to maintain a record of their processing activities, covering areas such as the reasons why they are processing personal data, data sharing and how long information is kept for. If organisations have less than 250 employees, they will be exempt from the requirement to keep a record of processing activity unless their processing activities are risky, frequent or include special categories of personal data. As employers, the information organisations obtain from employees often contains special categories of personal data and therefore it will be rare that an organisation can rely on this exemption. Therefore, most organisations will be required to keep a record of processing activity.

Does every single breach of the UK GDPR need to be reported?

It is mandatory to report a personal data breach under the UK GDPR to the Information Commissioners Office (ICO) if it's likely to result in a risk to individual's rights and freedoms. Therefore, if the data breach poses a risk to an individual (e.g. risk of discrimination, damage to reputation, financial loss, or any other significant economic or social disadvantage) then the data breach should be reported to the ICO within 72 hours.

Can we carry on using existing consents obtained under the Data Protection Act 1998?

The UK GDPR does not require organisations to automatically refresh any existing consents. However, the UK GDPR does make it clear that if you want to rely on consent obtained pre-GDPR (under the Data Protection Act 1998) the consents must meet the UK GDPR standard (e.g. affirmative, opted-in consent). If the consent does not meet the UK GDPR higher standard or the consents are poorly documented members will need to seek fresh UK GDPR compliant consent in order to comply with the UK GDPR.

How long do consents last?

The UK GDPR does not set a specific time limit for consent. It will degrade over time and it certainly does not last forever. Organisations will need to keep consents under review and consider refreshing consents at user-friendly intervals.

What are the consequences of not complying with the UK GDPR?

The consequences of failing to comply with the UK GDPR are serious. Organisations can be fined up to a maximum of 20 million Euros or 4% of the total annual worldwide turnover in the preceding financial year, whichever is higher. In addition, individuals have the right to claim compensation if they suffer distress or loss as a result of a breach of the UK GDPR.

Do we need a DPO?

The UK GDPR requires an organisation to appoint a DPO if it is a public authority, carries regular and systematic monitoring of individuals on a large scale or if it processes special categories of personal data on a large scale. However, you can decide to appoint a DPO in order to assist in your organisation's ability to comply with the UK GDPR even if you are not legally obliged to do so.

What documents do we need to be UK GDPR compliant?

The UK GDPR places an emphasis on an organisation's accountability for how it uses personal information. This means that you will need to demonstrate that you are UK GDPR compliant by ensuring a culture of data protection throughout your organisation. This includes having appropriate measures and records in place to demonstrate your compliance. This may include a data protection policy, data breach policy and procedure, subject access policy and procedure, data retention policy, record of processing activity, privacy notices and contractual arrangements with suppliers to ensure UK GDPR compliance. More or less documentation may be required depending on the nature of your organisation.

How can we maintain data protection compliance whilst staff are working from home?

Many organisations will have a significant, if not entire, proportion of their workforce working remotely. Whilst staff work remotely, organisations still have legal obligations to ensure technical and organisational measures are in place to keep personal information secure. We recommend reviewing all your remote working policies, provide training on your remote working policies to those members of staff who do not usually work remotely, raise awareness of the importance of data protection - in particular of the risk of handling paper documents outside the office, the risk of theft of personal devices and the importance of encrypting emails containing confidential or sensitive information and remind staff of your data breach procedure and the importance of reporting breaches to your employer.

Is it safe to allow staff to access our systems from their own personal devices?

As there is now a significant proportion of the workforce working remotely, many organisations are permitting staff to work remotely on their own personal devices (commonly known as 'Bring Your Own Device' or BYOD). Organisations should consider how staff are to access the organisation's network while working remotely. Whether access to data should be restricted via a specific app or the use of encrypted email protocols should be considered by organisations. Also, accessing the organisation's network via an unsecure "coffee house" network could increase the risk of data being lost. Therefore, use of a secure VPN when not connected to the organisation's network should be a fundamental requirement. We recommend reviewing your BYOD policy and consider what training staff need to enable business continuity whilst ensuring personal information remains secure.

Do we need to keep a record of processing activity?

Most organisations are required to maintain a record of their processing activities, covering areas such as the reasons why they are processing personal data, data sharing and how long information is kept for. If organisations have less than 250 employees, they will be exempt from the requirement to keep a record of processing activity unless their processing activities are risky, frequent or include special categories of personal data. As employers, the information organisations obtain from employees often contains special categories of personal data and therefore it will be rare that an organisation can rely on this exemption. Therefore, most organisations will be required to keep a record of processing activity.

Does every single breach of the UK GDPR need to be reported?

It is mandatory to report a personal data breach under the UK GDPR to the Information Commissioners Office (ICO) if it's likely to result in a risk to individual's rights and freedoms. Therefore, if the data breach poses a risk to an individual (e.g. risk of discrimination, damage to reputation, financial loss, or any other significant economic or social disadvantage) then the data breach should be reported to the ICO within 72 hours.

Can we carry on using existing consents obtained under the Data Protection Act 1998?

The UK GDPR does not require organisations to automatically refresh any existing consents. However, the UK GDPR does make it clear that if you want to rely on consent obtained pre-UK GDPR (under the Data Protection Act 1998) the consents must meet the UK GDPR standard (e.g. affirmative, opted-in consent). If the consent does not meet the UK GDPR higher standard or the consents are poorly documented members will need to seek fresh UK GDPR compliant consent in order to comply with the UK GDPR.

Is business to business marketing affected?

The rules on consent and marketing do not apply to 'corporate subscribers' (e.g. companies, LLPs, and government bodies). The UK GDPR only applies to living individuals and therefore a company does not fall within this definition. However, the definition of 'corporate subscribers' does not include sole traders. Sole traders will have the same protection as individuals under the UK GDPR. In addition, it should be noted that individuals working for a company are protected under the UK GDPR. Therefore, if marketing correspondence is being sent to a personal corporate email address (e.g. [email protected]) rather than a generic company email address (e.g. [email protected]), that individual will have data protection rights under the UK GDPR and have the right to stop any marketing being sent to that type of email address.

Our dedicated Data Protection team

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Partner and Head of Department, Commercial

John Pickervance

Gemma Duxbury.jpg

Partner, Commercial

Gemma Duxbury

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Solicitor, Commercial

Ashleigh Dibb

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