17 October, 2019
The Information Commissioner's Office has updated its guidance on calculating timescales for responding to subject access requests (SAR) following a recent ruling by the Court of Justice of the European Union. When calculating response times, the day a SAR is received is classed as 'day one', as opposed to the day after receipt.
It is imperative that organisations respond to subject access requests promptly and in accordance with the appropriate time limit. We recommend that the updated guidance on how to correctly calculate response times is communicated to the relevant people within your organisation.
Further information can be found on the ICO website here.