Data Protection for the Care Sector

Organisations operating in the care sector hold and use vast amounts of personal and sensitive data, particularly in relation to residents and their families, and even staff.

More about Data Protection for the Care Sector

Ensuring that your organisation and staff understand the duties and obligations of those with responsibility for this data is an essential part of any successful care setting.

Our Information Law team advises on all aspects of the data protection legislation, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. In addition, the team provides advice relating to data protection compliance, Freedom of Information Act (FOIA), Data Subject Access Requests (DSARs), and delivers dynamic and practical advice to clients across a wide variety of sectors, including the care sector.

The team's expertise includes:

The team's expertise includes:

  • Assessing current UK GDPR compliance and devising an action plan for implementation of various aspects of the data protection legislation, including the adoption of appropriate policies and procedures and dealing with freedom of information and other information requests

  • Providing bespoke training to organisations regarding compliance with the UK GDPR and other data protection legislation

  • Assisting with and handling DSARs and breaches of data security, including liaising with the ICO in respect of data breach reports and complaints made to it by individuals who allege misuse of their personal data

  • Assisting with and handling requests made to public authorities under the Freedom of Information Act 2000

  • Drafting and advising on contractual agreements for the provision of data processing and data sharing

  • Advising on contractual clauses in commercial agreements to ensure the relevant data protection clauses are included

  • Drafting and providing advice in relation to Data Protection Impact Assessments, Legitimate Impact Assessments and Records of Processing Activities

  • Conducting data protection and freedom of information audit

  • Providing advice and support with regards to sending and receiving marketing communications.

Information Law retainers

Information Law retainers

Our Information Law team offers practical and competitive support packages to provide specialist advice to your existing Data Protection Officer and/or organisation via the following offers:

  • DPO Support retainer; or

  • Fully outsourced DPO retainer

For one fixed price which can be paid monthly, quarterly, or annually, your organisation will receive dedicated support and advice whenever needed, to provide assurance that your organisation is meeting its compliance requirements. The range of services offered differ depending on retainer type, however, the Information Law provides the following services as standard across both products:

  • Review of existing data protection policies and procedures

  • Responsive telephone and email advice

  • Advice relating to Data Processing Agreements

  • Advice relating to DPIAs

  • Advice relating to personal data breaches

  • Advice relating to DSARs

  • Advice relating to investigations by the ICO

  • Regular updates on changes to the law.

  • Quotations are provided based around the specific needs of the organisation and considering factors such as the size of the organisation and the amount of personal data held within it.

For further information about the retainer packages offered by our Information Law team and/or to obtain a quote for ad hoc advice and support, please contact our Information Law team via our online Contact Form.

Our dedicated Care team

Kella Bowers.jpg

Partner and Head of Social Care, Insurance

Kella Bowers

John Myles.jpg

Partner, Insurance

John Myles


Partner and Head of Regulatory, Insurance

Ridwaan Omar

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