Software as a service (SaaS) is the creation, development, and distribution of a software or program that is then licensed and subsequently paid for by businesses and/or users through a subscription service. This is also known as web-hosted software and has increasingly become more and more important for businesses. SaaS is associated with reduced infrastructure costs and cost efficiencies; it is widely used across businesses, however centralised operations, such as payroll, CRM and email functions are now widely provided via SaaS.

As technology continues to develop and the day-to-day operations of businesses move towards a digital format, businesses have become more and more reliant on software in order to keep information and practices up to date. This has meant that many software developers have been able to capitalise on selling software as a service (SaaS) products, mainly through rolling online subscriptions. Given the complex nature of SaaS products, this usually requires the assistance of legal professionals in order for the parties to document their agreement on licence arrangements, subscription terms and fees, and also service levels that the customer will expect to receive in relation to the SaaS product.

This is where our Technology and Digital team at Forbes Solicitors can provide assistance, helping developers to licence their SaaS product and map out an agreement that works to give them maximum returns from the service they have taken time to develop. We aim to give you all the support and advice you need.

These are legal agreements between those distributing a piece of software (for example, payroll software, as above) and a customer who is paying the subscription for their use, typically via the cloud. This agreement outlines what is expected from the parties in terms of payment, as well as service levels that customers would expect to receive. There are also important restrictions that providers will want to include in relation to misuse of the software and protection of intellectual property rights in that software.

Having in place a properly drafted Software as a Service Agreement also helps to protect the software from being abused and distributed illegally without the permission of the provider, meaning that a claim could be made against those that break the terms outlined in the SaaS agreement. Customers will also expect high service levels in respect of SaaS products - SaaS providers need to ensure that appropriate protections are in place in order to ensure that their liability is limited to the greatest extent possible under applicable laws.

Forbes Solicitors has extensive experience in providing legal advice and support to businesses in the technology industry, including Software as a Service. Our solicitors have a deep understanding of the legal issues that arise in the SaaS space and can help ensure legal compliance, protect intellectual property, and provide practical solutions to complex legal challenges. We offer a client-focused approach, tailored to meet the specific needs of each business we work with.Who do our SAAS solicitors help?Our SAAS solicitors help businesses and individuals who require legal advice and support for software as a service (SAAS) issues. This includes any legal issues with SAAS providers, customers, and investors.

Our SAAS solicitors can provide legal advice and support for your software as a service (SAAS) business. We can assist with drafting and reviewing contracts, protecting your intellectual property, ensuring compliance with data protection laws, and resolving disputes. Our team has extensive experience in the technology sector and can provide tailored solutions to meet your specific needs. Contact us today to see how we can help your SAAS business thrive.

Our team at Forbes Solicitors possesses extensive expertise in providing legal services and aiding clients in Software as a Service (SaaS) cases throughout the nation. Contact us now to connect with our team.