BUSINESS OBJECTIVES ACHIEVED
The retail insurance team act for major retail organisations on a national basis with a particular emphasis on their claims' operations.
We understand the needs of the retail sector, we are passionate about your business and deliver a service tailored to your commercial needs. Existing clients include a national supermarket chain as well as the UK's largest fashion retail group.
The claims portfolio of major retailers in today's market is vast and our experience reflects that diversity. From liability to the general public arising from occupation of premises, defective products, pharmaceutical operations and motor claims, right through to claims by employees in both retail and distribution involving simple accidents, manual handling, stress at work and occupational disease, Forbes have the in-depth experience and expertise to minimise your risk and outlay.
Our claims handling philosophy is based on your priorities and is built around a proactive approach to minimise your outlay on both damages and own and opponent's costs. Our overall aim will be to provide the best outcome for the client, in the most cost-effective manner, utilising the available Protocols and Civil Procedures Rules to the best advantage at all times whilst maintaining the crucial balance with customer care. All claims will have a clear strategy to achieve this aim, and will be dealt with in a proactive manner.