Completely avoiding late payments is probably not realistic but there are ways you can minimise it.
Here is our checklist for effective credit control:
It can be tricky dealing with late payments whilst maintaining a good relationship with your customers or client. One way to depersonalise the collection process is by instructing a solicitor led debt recovery service such as Forbes Collect.
Inform debtors that the decision to take legal action is not personal and is out of your hands. It is sometimes a requirement of insurance that legal action is taken to recover unpaid invoices after 30 days.
In most cases this won't do any damage to your business relationship; however, if late payments persist, it might be worth thinking about whether you actually want them as a customer.
08 Jun 2017
The New Debt Protocol comes into force on 1 October 2017 and you need to prepare for the debt recovery…
On behalf of everyone here at EvolveU we just wanted to say a massive thanks for all of your help and assistance with the Traffic Engineering and Management Services Limited
We are delighted with the Professional manner in which Forbes Solicitors deal with all our legal requirements and would not hesitate to recommend this Company.
Trident Fire & Security Group Ltd
We asked Forbes Solicitors to help when a client would not pay his bill. I sent an email to Katy, received a reply straight away, we were advised of the action that would be taken
Abby Welding Ltd
I contacted Alison at Forbes Solicitors regarding an outstanding debt of £44,554.27 which we were having problems getting paid for I would just like to say what a very quick and professional service
Thermal Hire Ltd
The Woodscape Group have been relying on Forbes Solicitors for over thirty years and the work carried out by Alison Nelson and the team over the last few years has only strengthened
DPFOC relies on Forbes for all legal advice. We find the service to be professional, well-informed and affordable.
Eddie O' Driscoll
I was owed money for plumbing services provided and despite several conversations with the debtor to request payment, he was dishonestly claiming that he had paid despite their being no evidence
Back on Tap Plumbing
Alison and her team have worked with us on a number of occasions now - so much so that we see them as an extension of our business!
Higher Access Limited
Forbes have helped me immensely with bad debt recovery over the past few years.
Able 2 Ltd
I have used Alison Nelson for a number of years for debt collection. I would strongly recommend her for similar work.
Consultant Plastic Surgeon
I recently passed a referral to you for a contact requiring a debt collection service. The contact had an outstanding debt of around £2,000 that had been owed approximately one year.
D&M Creative Limited
We have used Alison's services on a number of occasions and have always received the desired results!