Commercial Litigation Article
31 July, 2023
Mediation is a voluntary process by which an impartial third party helps people in a dispute to explore and understand any differences that they have.
This then helps them to come to a mutual agreement in settling those differences.
The mediator acts as a facilitator during the process; it is the parties involved, not the mediator, who decide the terms of the agreement.
Mediators are impartial and follow a code of ethical practice to ensure the confidentially and well being of each party.
Conflicts at work or workplace disputes can have a serious and detrimental effect on people, teams, business and organisational effectiveness and performance.
Left unchecked, they can spiral and involve a wider cohort of team members or departments.
Mediation due to its nature can bring about a quicker and more cost-effective resolution for all concerned in comparison to other dispute resolution methods.
With the parties themselves making their own agreements, they have a distinct sense of ownership of those outcomes, more conducive to a long term, maintainable resolutions which are a win, for all concerned.
This collaborative approach is therefore more likely to enable relationships to be maintained into the future.
Workplace mediation services can be used in a variety of situations.
Most commonly due to communication issues or personality clashes. In cases of low-level bullying or harassment.
Issues of unfair treatment or management styles.
It can be used in colleague, peer to peer situations and also it matters concerning supervisory/managerial matters.
For further information on the Forbes mediation service or to discuss a particular situation and review its suitability for mediation, please contact Head Of HR Consultancy and Accredited Mediator, Gabriela Hammond.
For more information contact Gabriela Hammond in our Employment & HR department via email or phone on 01772 220149. Alternatively send any question through to Forbes Solicitors via our online Contact Form.
Learn more about our Employment & HR department here
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